Safe Haven Contacts during the COVID-19 Isolation Period
To ensure the safety of you and our staff, we have moved both our Children and Young Persons and Adult Safe Haven to a telephone service during these challenging times. We understand that the current situation may cause a rise in mental health crisis whilst isolation prevents you from leaving your home, which is why we will continue to support you.
Children and Young Persons Safe Haven
To contact us please TEXT Young Person’s Full Name, Date of Birth and Address to 07395 482887 at 5pm on Tuesday or Wednesday or Thursday for a call back between 5 – 8pm the same evening.
Please note: This support is only available during our normal SafeHaven opening hours (Tuesday, Wednesday, Thursday, 5 – 8pm) and this number will only be monitored during those times. We will not be able to respond outside of these hours. Outside of these hours we encourage you to seek support from:
ChildLine: Call 0800 1111 / Samaritans: Call 116 123 (24/7 FREE)
Young Minds Crisis: Text “YM” to 85258 (24/7 FREE)
School Nurse ChatHealth Text 07507 332160
Think Ninja, Insight Timer, Calm, MindShift, STOP, SilverCloudons Safe Haven
Adults Safe Haven
To contact the Adults Safe Haven, please call 07887 417255
Monday – Friday 6.30pm-10.30pm and Weekends and Bank Holidays 1pm-10.30pm
The Samaritans also offer a service outside of our opening times, 166 123 (24/7 FREE). In a life threatening emergency, please dial 999.