Children and Young People’s Safe Haven
During the COVID-19 pandemic to contact us please call freephone 0300 303 1580 or email [email protected] between 5pm – 8pm Tuesdays, Wednesdays or Thursdays to make an appointment. Last appointments are at 7:30pm.
Please note: This support is only available during our normal Safe Haven opening hours (Tuesday, Wednesday, Thursday, 5pm – 8pm) and this number will only be monitored during those times. We will not be able to respond outside of these hours. Outside of these hours we encourage you to seek support from:
ChildLine: Call 0800 1111 / Samaritans: Call 116 123 (24/7 FREE)
Young Minds Crisis: Text “YM” to 85258 (24/7 FREE)
School Nurse ChatHealth Text 07507 332160
Childline / The Mix Websites: Get Self Help, The Mix, National Mind
Think Ninja, Insight Timer, Calm, MindShift, STOP, SilverCloudons Safe Haven
Adults’ Safe Haven
To contact the Adults’ Safe Haven, which is now open at the Wellbeing Hub in Leigh Park, please call Freephone 0300 303 1560 (during our opening times) or drop in. We are open every evening from 6pm-10pm 365 days a year.
If experiencing a mental health crisis outside of these hours please call 111.
The Samaritans also offer a service outside of our opening times, 166 123 (24/7 FREE). In a life threatening emergency, please dial 999.