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Adults’ Safe Haven

The Adults’ Safe Haven is open for face to face mental health support at the Wellbeing Hub in Leigh Park. A team of Crisis workers from HEH Mind, Mental Health Practitioners from SHFT and drug and alcohol support workers from Inclusion, help provide support and advice to people experiencing a mental health crisis.

We have Covid-19 secure measures in place, and are safe to open to the public in order to support people experiencing a mental health crisis. We ask that you please wear a mask to the Safe Haven, answer our screening questions upon entering, and adhere to our one-way system and social distancing measures. Our staff will also be wearing masks. 

To contact the Adults’ Safe Haven or if you are unable to attend due to shielding or Covid-19 symptoms please call Freephone 0300 303 1560. This line will only be monitored during our opening hours.

We are open 365 days a year from 6pm-10pm. Call us on the number above or just drop in. No appointment necessary.

If you need urgent mental health support outside of our opening hours please phone 111. The Samaritans also offer a service outside of our opening times, 116 123 (24/7 FREE). 

In a life-threatening emergency please dial 999. 

What is the Adults’ Safe Haven?

The Adults’ Safe Haven is for any adult needing immediate support at a time of crisis. 

At the Safe Haven individuals develop short term coping strategies. If you visit you will also build knowledge and understanding of other (longer term) support.


You can call or access the service without the need to be referred and there is not waiting list for support. You may be signposted to the service by your GP or NHS111, but no professional referral is needed.

What to expect

  • Secure entrance and reception
  • Opportunity to access a safe space
  • Welcome on arrival
  • Calming, non judgemental and private environment
  • Assessment of needs and situation
  • Opportunity to discuss planning, coping skills and relaxation techniques
  • Discussion and planning for next steps
  • Drug and alcohol support if necessary, from trained professionals
  • Signposting to further support

The Adults’ Safe Haven service will offer:

  • Intervention, support and advice to de-escalate mental health crisis
  • Advice and support to empower future self management
  • Tips and tools to promote good mental health and wellbeing
  • Signposting into other relevant and appropriate services or agencies
  • Peer support and self-help resources

Please be aware we are not able to provide:

  • Transport to or from the Adults’ Safe Haven
  • Medical care
  • Overnight accommodation

Adults’ Safe Haven Location

Havant and East Hants Mind Adults’ Safe Haven, The Hub, Leigh Park, Dunsbury Way, Havant, PO9 5EW
Open every evening 6pm-10pm   

For less urgent support within office hours

Please search our Adults’ Wellbeing page

Further information for referring GP’s or other agencies

No referral to the Adults’ Safe Haven service is necessary. GP’s and professionals can signpost patients from Havant Borough, East Hampshire, Fareham and Gosport. However, we will not turn anyone away due to their area of residence.

The Safe Haven is commissioned by Fareham & Gosport and South Eastern Hants CCGs (Clinical Commissioning Groups) and is led by Havant and East Hants Mind. It is operated jointly with the Southern Health NHS Foundation Trust Mental Health Crisis Team and the Inclusion Drug and Alcohol services.

The Safe Haven model is a partnership team approach of mental health clinical professionals, voluntary sector professionals and trained volunteers.

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