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Children and Young People’s Safe Haven

Children and Young People’s Safe Haven is open to all 11 to 17 year olds living in Havant, East and South East Hants. Just drop in for face-to-face mental health support. There is no need to book an appointment before attending.

For further information please see How Can I Attend.

We are still offering telephone support on our freephone number 0300 303 1580 for those unable to attend in person.

What is the Children and Young People’s Safe Haven?

Havant and East Hants Mind have been commissioned by the Hampshire and Isle of Wight CCG Partnership to deliver the Young Person’s Safe Haven, which is an out of hours crisis support service for any young person in the Havant Borough aged 11 to 17 years old.

Safe Haven provides a safe and confidential space for young people experiencing difficulty with their mental health or wellbeing to access immediate one-to-one emotional support, and take part in activities such as wellbeing activities, mindfulness, art & crafts and peer support. There is also have a wellbeing discussion topic each week such as low mood, healthy relationships, relaxation, anxiety, body image and much more.

Young Person’s Safe Haven promotes a multiagency approach within safeguarding and supporting young people’s mental health. This includes communication between parents/caregivers, schools and other relevant organisations statutory and voluntary including counselling services, GPs, CAMHS and social services. This is done to safeguard, safety plan, discuss client cases and to provide consistent support.  

What does Young Person’s Safe Haven offer?

  • One-to-one mental health support sessions
  • Crisis mental health support including self-harm and suicide safety planning
  • A safe, person-centred space
  • Teaching of healthy coping skills and strategies
  • Advice and support  
  • Groupwork sessions
  • Mindfulness
  • Signposting to relevant apps/websites and other services
  • Arts and crafts
  • The chance to meet other young people
  • Telephone support is available

Where is the Children and Young People’s Safe Haven located?

  • Young Person’s Safe Haven is located at The Pallant Centre, Havant PO9 1BE.
  • We are close to local bus services and Havant train station. Parking is available on-site

When is the Children and Young People’s Safe Haven open?

  • We are open 5-8pm Tuesdays and Wednesdays and 5-7pm Thursdays all year round including school holidays 

How do I access the Children and Young People’s Safe Haven?

  • Young Person’s Safe Haven is a self-referral drop-in service.
  • You do not need a referral or an appointment to attend. If you would like to attend a session, simply turn up to The Pallant Centre within Safe Haven’s opening hours.
  • If you would like an appointment this can be arranged for your first visit. Please see Contact Details below to arrange this.
  • Our last one-to-one mental health session is at 7:30pm on Tuesdays and Wednesdays, and 6:30pm on Thursdays.

What to expect at the Safe Haven:

  • The door is locked so you will need to press the black Mind doorbell
  • You will be met by a member of staff who will welcome you, sign you in and ensure you feel comfortable.
  • During your first visit you will have a confidential chat about why you have come to Young Person’s Safe Haven and you will be asked to give some personal details (if you are happy to do so). Please bring in another person for support if you would like to, however, it’s fine to attend on your own. You will be listened to without judgement.
  • Every visit after your first you will have the opportunity to decide what you would like to participate in and what type of support you need.
  • You will be able to have your own space if this is what you need or you will have the opportunity to talk to a member of staff one to one, meet with other young people who understand and to get involved in activities such as: Icebreakers, wellbeing discussions and art & craft.
  • We have a range of useful resources, and lists of organisations, apps, websites and telephone support that may be able to help you.
  • We believe in respecting and maintaining your confidentiality. We will not share your personal information unless we have your permission, or we have to because of our duty of care to protect your health, safety and wellbeing and that of others.

Contact Details

Email: [email protected]

Freephone Number: 0300 303 1580

Please note: This support is only available during our normal Safe Haven opening hours, Tuesday, Wednesday 5pm–8pm and 5pm-7pm on Thursdays. This number will only be monitored during those times. We will not be able to respond outside of these hours. Please see Other Support for more immediate support.

Other Support

We encourage you to seek support from:


ChildLine: Call 0800 1111 / Samaritans: Call 116 123 (24/7 FREE) / NHS England: 111 


Young Minds Crisis: Text “YM” to 85258 (24/7 FREE)

School Nurse ChatHealth Text 07507 332160

Online Chat:

Childline / The Mix Websites: Get Self Help, The Mix, National Mind


Think Ninja, Insight Timer, Calm, MindShift, STOP, SilverClouds, Kooth


Accreditations & Awards

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