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Crisis Services

Our current crisis services includes our two Safe Havens. These both provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress. At the Safe Haven(s) individuals initially develop short term coping strategies, and can progress to building knowledge and understanding of other longer term support. Safe Haven(s) provide a safe and confidential space for people experiencing difficulty with their mental health or wellbeing to access immediate emotional support provided by qualified Wellbeing Practitioners. Our Young Persons Safe Haven also includes activities such as mindfulness, art & crafts and peer support. Find out more about our Safe Havens by visiting our Adult’s Safe Haven page or our Children and Young People’s Safe Haven page. 

Safe Havens

I need help

If you are thinking about suicide and believe you are in immediate danger:

Talk to someone who is there to listen – contact the Samaritans on 116123, it’s free to phone. You can also email them on [email protected] They are open 24 hours a day all year round.

If you have taken an overdose or have seriously harmed yourself:

  • Call 999 The call is free. You can ask to stay on the line while you wait for help to arrive.
  • Alternatively you can go to the nearest Accident and Emergency (A&E) department at your local hospital.

If someone you know is in immediate danger of seriously harming/killing themselves or endangering someone else:

  • Call 999 The call is free.

Other forms of help might be more appropriate:

  • To find out more call us on 023 92498916 during working hours, or:
  • Call the National Mind information line 0300 123 3393 or click here

Accreditations & Awards

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