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Children and Young People’s Safe Haven

Safe Haven Contacts during the COVID-19 Isolation Period

To ensure the safety of you and our staff, we have moved our Children and Young People’s Safe Haven to a telephone service during these challenging times. We understand that the current situation may cause a rise in mental health crisis whilst isolation prevents you from leaving your home, which is why we will continue to support you.

Children and Young People’s Safe Haven

To contact us please call Freephone 0300 303 1580 between 5pm – 8pm Tuesdays, Wednesdays or Thursdays.

Please note: This support is only available during our normal Safe Haven opening hours (Tuesday, Wednesday, Thursday, 5 – 8pm) and this number will only be monitored during those times. We will not be able to respond outside of these hours. Outside of these hours we encourage you to seek support from:

Telephone:

ChildLine: Call 0800 1111 / Samaritans: Call 116 123 (24/7 FREE)

Text:

Young Minds Crisis: Text “YM” to 85258 (24/7 FREE)
School Nurse ChatHealth Text 07507 332160

Online Chat:

Childline / The Mix Websites: Get Self Help, The Mix, National Mind

Apps:

Think Ninja, Insight Timer, Calm, MindShift, STOP, SilverCloudons Safe Haven


What is the Children and Young People’s Safe Haven?

Havant and East Hants Mind have been commissioned by the Hampshire and Isle of Wight CCG Partnership to deliver the Young Person’s Safe Haven, which is an out of hours crisis support service for any young person in the Havant Borough aged 11-17 years old.

Safe Haven provides a safe & confidential space for young people experiencing difficulty with their mental health or wellbeing to access immediate emotional support, and take part in activities such as games, mindfulness, art & crafts and peer support. We also have a different wellbeing discussion topic each week such as exam stress, resilience, relaxation, anxiety and body image.

You do not need to be referred to the service, you can just drop-in at any time during the opening hours (We encourage 11-13 year olds to attend during the earlier half of the evening session – 5-7pm). 

Opening times:

Tuesday, Wednesday and Thursday evenings 5pm – 8pm. No referral or appointment needed.

What to expect at Safe Haven:

  • The door is locked so you will need to press the black Mind doorbell
  • You will be met by a member of staff who will welcome you, sign you in and ensure you feel comfortable.
  • You will have the opportunity to speak with a member of staff in private and fill in the registration form. They will sit with you and take some basic personal details from you such as name, address and a parent/carers contact number. They will have a chat about what’s going on for you, they will listen without judgement.
  • You will be able to have your own space if this is what you need or you will have the opportunity to talk to a member of staff one to one or meet with other young people who understand and to get involved in activities such as: Icebreakers, games, wellbeing discussions and art & craft.
  • We have a range of useful resources, and lists of organisations, apps, websites and telephone support that may be able to help you.
  • We believe in respecting and maintaining your confidentiality. We will not share your personal information unless we have your permission or we have to because of our duty of care to protect your health, safety and wellbeing and that of others.

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