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Adults’ Safe Haven

Safe Haven Contacts during the COVID-19 Isolation Period

To ensure the safety of you and our staff, we have moved our Adults’ Safe Haven to a telephone service during these challenging times. We understand that the current situation may cause a rise in mental health crisis whilst isolation prevents you from leaving your home, which is why we will continue to support you. 

To contact the Adults’ Safe Haven, please call Freephone 0300 303 1560
Monday – Friday 6.30pm-10.30pm and Weekends and Bank Holidays 1pm-10.30pm

The Samaritans also offer a service outside of our opening times, 166 123 (24/7 FREE). In a life threatening emergency, please dial 999.

What is the Adults’ Safe Haven?

The Adults’ Safe Haven is for any adult needing immediate support at a time of crisis. 

At the Safe Haven individuals develop short term coping strategies. If you visit you will also build knowledge and understanding of other (longer term) support.


You can be referred by a professional; like your GP or NHS 111 or you can self refer by attending the Safe Haven location.

What to expect

  • Secure entrance and reception
  • Opportunity to access a safe space
  • Welcome on arrival
  • Calming, non judgemental and private environment
  • Assessment of needs and situation
  • Opportunity to discuss planning, coping skills and relaxation techniques
  • Discussion and planning for next steps
  • Signposting to further support

The Adults’ Safe Haven service will offer:

  • Intervention, support and advice to de-escalate mental health crisis
  • Advice and support to empower future self management
  • Tips and tools to promote good mental health and wellbeing
  • Signposting into other relevant and appropriate services or agencies
  • Peer support and self-help resources

Please be aware we are not able to provide:

  • Transport to or from the Adults’ Safe Haven
  • Medical care
  • Overnight accommodation

Safe Haven Location

Havant and East Hants Mind Adults’ Safe Haven, The Hub, Leigh Park, Dunsbury Way, Havant, PO9 5EW
Weekdays: 6:30pm to 10:30pm
Weekends: 1:00pm to 10:30pm  

For less urgent support within office hours

Please search our Adults’ Wellbeing page

Further information for referring GP’s or other agencies

A referral by a GP can be made on behalf of patients by all practices within a 6.5 mile radius of the Safe Haven (PO9 5EW) and other agencies within Havant borough.

The Safe Haven is commissioned by Fareham & Gosport and South Eastern Hants CCGs (Clinical Commissioning Groups) and is led by Havant and East Hants Mind. It is operated jointly with the Southern Health NHS Foundation Trust Mental Health Crisis Team and the Inclusion Drug and Alcohol services.

The Safe Haven model is a partnership team approach of mental health clinical professionals, voluntary sector professionals and trained volunteers.

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